At we1wib, privacy is more than a formality. We invest in best-in-class security systems and maintain transparent policies so you know exactly how your personal data is managed, protected, and used.
Before reading the full document, here are the six core commitments that underpin how we1wib manages player personal data.
All data transmitted between your device and we1wib's servers is protected using 256-bit SSL encryption — the same security standard used by leading financial institutions worldwide.
We1wib does not sell, rent, or trade your personal information to any third party for marketing purposes without your explicit consent. Your data is not our product.
We only collect data that is strictly necessary to provide we1wib services. No excessive data is collected, and every piece of data we hold has a clear and legitimate purpose.
We1wib players have the right to access, correct, transfer, and delete their personal data at any time. You always retain full control over your own personal information.
We1wib sets specific data retention periods for each type of information. Data that is no longer needed is automatically deleted or anonymised according to a defined schedule.
In the event of a security incident involving your data, we1wib is committed to notifying affected players within 72 hours of detection, in line with industry best practices.
Important: This document explains how we1wib ("we", "Platform") collects, uses, discloses, and protects your personal information ("Player", "you") when you use the we1wib platform. By registering or using our services, you agree to the practices described in this Privacy Policy.
We1wib takes data protection responsibilities very seriously. As an online entertainment platform operating in Malaysia, we are subject to Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
This Privacy Policy is designed to give you a clear and easy-to-understand overview of how we manage your personal data from the moment you register until you stop using the platform. We believe transparency is the foundation of trust, and we want you to feel confident that your personal information is in responsible hands.
This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy we1wib for a comprehensive overview of how we operate.
During registration and use of the we1wib platform, we collect the following information that you provide directly:
When you use the we1wib platform, our systems automatically record certain technical information for security and service improvement purposes:
| Data Type | Purpose of Collection | Required? | Shared? |
|---|---|---|---|
| Name & Date of Birth | Identity verification & KYC | Yes | Conditional |
| Email Address | Login, notifications, communication | Yes | No |
| Phone Number | 2FA verification, communication | Yes | No |
| Bank Account Information | Withdrawal processing | Yes | Processor only |
| IP Address & Technical Data | Security, fraud detection | Auto | No |
| Game History | Account records, customer support | Auto | No |
We1wib uses the personal data collected for the following purposes, all of which are lawful and necessary for delivering platform services:
We1wib does not sell or trade player personal data. However, to enable the platform to operate effectively, we share certain data with selected third parties in the following categories:
All third parties receiving we1wib data are bound by strict confidentiality and data protection agreements. They are only permitted to use the data for specified purposes and may not use it for any other reason.
We1wib continuously invests in security infrastructure to keep your personal data safe. Key security measures we maintain include:
While no security system is perfect, we1wib is committed to taking all reasonable steps to protect your data. In the event of a security incident, we will notify you within 72 hours.
We1wib uses cookies and similar tracking technologies to enhance user experience and ensure platform security. Cookies are small text files stored on your device when you visit our platform.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the we1wib platform.
As a we1wib player whose personal data we process, you have the following rights under Malaysia's PDPA and international best practices. Contact our support team via live chat to exercise any of these rights.
Request a copy of all personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete data through your account profile settings.
Request deletion of your personal data when it is no longer required, subject to legal obligations.
Receive your personal data in a structured, machine-readable format for transfer.
Object to the processing of your personal data for specific purposes such as direct marketing.
Request restriction of your data processing while a dispute or review is in progress.
The we1wib platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we discover that data has been collected from an underage individual, that information will be deleted immediately and the account will be closed.
Parents and guardians who discover that their child has provided personal information to we1wib without consent are encouraged to contact our support team immediately.
Your personal data may be processed or stored on servers located outside Malaysia for platform operational purposes. In such cases, we1wib ensures that data transfers are carried out in accordance with appropriate protection mechanisms, including:
We1wib retains personal data for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations. Our general retention schedule is as follows:
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any individual.
We1wib reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. When we make material changes, we will:
Continued use of the we1wib platform after an updated policy takes effect will be considered acceptance of those changes.
If you have any questions, concerns, or complaints regarding how we1wib handles your personal data, our privacy team is ready to help:
Unresolved Complaints: If you are not satisfied with we1wib's response to your privacy concerns, you have the right to file a complaint with the Department of Personal Data Protection Malaysia (JPDP), the regulatory authority responsible under PDPA 2010.
With 256-bit SSL encryption, a transparent privacy policy, and a dedicated security team, your personal data is always protected. Join over 500,000 Malaysian players who have trusted we1wib.